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Free shipping on orders of $100 or more · Excludes IA, NE & SD · 21+

The Other Path CBD · Sherman Oaks

Shipping, Pickup & Returns

Shop online for shipping or pickup from our Sherman Oaks store. All products available in our online store can ship throughout the U.S. except Iowa, Nebraska, and South Dakota.

Shipping rates

  • California: $5 flat-rate shipping on eligible orders under $100.
  • Outside California: $10 flat-rate shipping on eligible orders under $100.
  • Free nationwide shipping on eligible orders of $100 or more.

We do not ship to Iowa, Nebraska, or South Dakota.

Pickup in Sherman Oaks

Select pickup in checkout, then choose the available pickup method and follow its instructions.

The Other Path CBD
14084 Ventura Blvd.
Sherman Oaks, CA 91423

For questions about pickup timing, call (818) 825-2739 or email [email protected].

Order processing and delivery

Orders ship within 48 hours of being placed.

Tracking numbers are provided for orders. If your tracking details are missing or your package appears lost, contact us with your order number.

If you enter an incorrect address and do not notify us before the order ships, we cannot refund your purchase.

Returns and defective products

If you receive a defective product(s), we will exchange it with the exact same product(s) or provide store credit. All items must be returned in original condition and show no signs of use for a full refund. Requests for exchanges must be made within 7 days of the purchase date and no replacement items will be shipped until we receive the original defective product.

Purchaser is responsible for shipping costs of defective item(s) back to The Other Path, but will not be charged for shipping on any replacement item(s).

Contact [email protected] with your order number for help.